Support for PC

Before contacting our support service, please make sure the drivers on your PC are up to date and update them if necessary. If you have technical questions regarding a product that have not been answered here, you can contact the astragon Entertainment support team at the following email address: helpdesk(at)astragon.de

Please send along with your email the following documents: DXDIAG.txt and MSINFO.txt.

Support for Consoles

Before contacting our support service, please make sure the game is up to date and that you installed the latest patch, update if necessary. The console system should be up to date too. If you have technical questions regarding a product that have not been answered here, you can contact the astragon Entertainment support team at the following email address: helpdesk(at)astragon.de

Please send along with your email the following information: Which console are you playing on, what kind of issue are you experiencing, how often and where in the game does it happen?